Refund and Return Policy

At Liquidation Deals Online Shop, we strive to ensure our customers are satisfied with their purchases. Below are the details of our refund and return policy:

Return Policy

  • Eligibility: Items must be returned within 30 days of purchase.
  • Condition: Products must be in their original packaging and unused condition.
  • Non-Returnable Items: Certain items like final sale products, perishable goods, or custom orders are not eligible for returns.

Refund Process

  • Inspection: Returned items will be inspected upon receipt.
  • Approval: If approved, refunds will be processed within 7-10 business days.
  • Payment Method: Refunds will be issued to the original payment method used during the purchase.

Shipping Costs

  • Responsibility: Customers are responsible for return shipping costs unless the item was defective or incorrect.
  • Original Shipping Costs: Original shipping costs are non-refundable.

How to Initiate a Return

  • Contact Us: Reach out to our customer service team at info@liquidationdealonline.shop to initiate a return.
  • Instructions: Follow the return instructions provided by our team.

Exchanges

  • Policy: We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at the provided email or phone number.